OUTRAGEOUS ! ABSOLUTLY SUCKS !
And they call themselves muffler and exhaust experts ! Sadly, this is the downside of hiring the cheapest employees they can find or treating good employees like crap till they dont care. I say you should have the good shop remove all of the monroe stuff, then take it back to monroe and demand the rest of you'r money back. If they refuse, tell em you got a friend at the local newspaper who would love to run a story on monroe's shoddy workmanship and poor customer service. Rant, rave, get loud and make a scene, and I bet you get every penny in hand before you walk out the door ( It's that squeaky wheel that gets the grease ). Anyways, good luck with the other shop. Show us the end results when it's all straightened out. I need inspiration to mod The EVIL Sickness.